This privacy statement describes the methods by which Insight Choices and its related companies (collectively, the “Companies,” “we,” or “us”) gather and utilize personal data. It is applicable to our websites or other services (collectively, “Sites”) that have direct links to this privacy statement. For details on how we use and share protected health information, please refer to our HIPAA Compliance Disclosure (the “HIPAA Policy”). This does not apply to our contractors and employees.
Types of Personal Data
Any information that could be used to identify a specific person is considered personal information. For details on the protected health information we gather, please refer to our HIPAA Policy. The following types of personal information are gathered by us:
- Contact Details: phone number, home address, postal address, email address, and first and last name
- Additional identifying information, such as your IP address, user names, passwords, and additional security data for access and authentication
- Demographic data, including age, gender, industry, occupation, hobbies, level of education, and income
- Location Data: your approximate location depending on the IP address of your device
- Log data, which includes your device ID, user preferences, browser type, operating system, the webpage you were on prior to visiting our sites, and the pages or features you visited to help us determine which areas of our sites you visit and how long you stay there.
- Auditory/Visual Data: any information that is auditory, electronic, photographic, visual, or comparable, such as audio recordings, videos, or pictures.
- Employment and Education Data: Employment and education data, including licensing details and history
Purpose for Gathering Personal Data
The HIPAA Policy contains information about how we use your protected health information. Your personal information is used for the following purposes:
- Transactional Purposes: We utilize your contact details, work and educational records, and other identifiable information to:
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- To provide you with and manage your access to the Sites
- Communicate with you regarding the Sites
- To process your employment application
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- Analytical Goals: To examine preferences, patterns, and statistics, we use log data, demographic information, location data, and other identifying information about you.
- Hiring and Recruiting: We use your contact details, other identifying information, and employment and educational data to make well-informed hiring decisions, determine your suitability for the position, get in touch with you regarding your application, answer your questions, set up interviews, and pay back any agreed-upon costs you may have incurred during the application process.
- Marketing and Promotional Objectives: We utilize your contact details, demographic data, location data, employment and educational data, and other identifiable information to:
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- Notify you of our latest offerings, services, and products; and
- Send you further information from and about our business, such as tailored marketing messages.
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- Site Maintenance and Improvement: We use log data and other identifying information to administer the Sites. We also analyze (and may hire third parties to analyze) log data, demographic information, and location information to expand the Sites’ features and functionality and customize them to our users’ preferences and needs.
- Security and Fraud Prevention: To safeguard the Sites, our Companies, and others, as well as to stop fraud, theft, and misconduct, we use your contact information, other identifying information, location information, and log data.
- Legal: To comply with our legal obligations, including reporting requirements, and to defend ourselves in court, we use contact information, other identifying information, demographic information, location information, log data, and employment and education information. We also use these data to protect our business, our property, our employees, and others.
- Additional Purposes: For additional purposes that we may explain to you, we use contact information, other identifying information, demographic information, location information, log data, and employment and educational information.
Sources of Personal Data
We get Personal Data from the following sources:
- Directly from you. We get demographic data, contact details, and other identifying information straight from you. This includes submitting your personal information to us on the Sites or creating an account.
- From outside sources. Our vendors, clients, recruiters, and service providers are among the third parties from whom we obtain your contact details, other identifying information, demographic data, log data, location data, and employment and educational information. In compliance with their privacy policies and conditions of use, Facebook and other social media platforms may allow us to gather your personal information.
- From our candidates for jobs. From our job applicants, we get their contact details, IDs, work and educational information, and educational background.
- We automatically get information from you. We use methods like browser cookies and passively gather additional identifiable information from your device. The sections below on cookies, advertising, and online tracking provide further details about this behavior. You are aware that by signing into the app on your phone, certain data related to your medical care may be saved on your phone. Any unlawful access to such data on your mobile device by a third party is not our responsibility.
- Social media sites. We may gather contact information, identifiers, audio/visual data, geolocation data, employment and educational information, and log data, depending on your privacy settings and the information you choose to submit. The majority of social media networks, including Facebook, analyze data about your interactions with our sites and combine it with information about other users to give us information about you, depending on how you have configured your privacy settings on your accounts. Additionally, if other users engage with us on social media and we can see information about you, such as the fact that you are “friends” or other publicly viewable profile information, we might get information about you.
Personal Information Disclosures
The HIPAA Policy contains information about how we share your protected health information. In the following situations, we give third parties access to personal information:
- Providers of services. In order to administer and deliver the Service, we might collaborate with other service providers. These third-party service providers are specifically required not to disclose or use your personal information for any other reason, and they only have access to it in order to carry out services on our behalf. We have given our service providers access to contact details, other identifying information, log data, demographic information, location data, audio/visual data, and information about our employment and education throughout the last 12 months.
- Partners. Personal information may be shared with companies that control, are controlled by, or share control with our company. We have given our affiliates access to contact details, other identifying information, log data, demographic information, location data, audio/visual data, and information about our jobs and education throughout the last 12 months.
- Partners in Analytics and Advertising. Third-party analytics or advertising partners that offer us marketing, advertising, and analytics services may get personal information from us. We have given our analytics and advertising partners access to log data, demographic information, location data, and other identifying information throughout the last 12 months.
- In relation to commercial dealings. We view the information we get from our users—including personal information—as a business asset. Therefore, some or all of our assets, including your personal information, may be disclosed or transferred to a third party acquirer in connection with the transaction if we are acquired by a third party as a result of a merger, acquisition, or asset sale, or if our assets are acquired by a third party in the event that we go out of business or file for bankruptcy. In the last 12 months, we have not revealed any personal information in relation to business dealings.
- Both for our own safety and the safety of others. To uphold and enforce the law, we collaborate with public servants, law enforcement officers, and private citizens. According to our sole discretion, we may share any information about you with government or law enforcement officials or private parties as follows: (i) to enforce our Terms of Service; (ii) to respond to claims or legal process (including subpoenas); (iii) to protect our property, rights, and safety as well as the property, rights, and safety of a third party, our users, or the public at large; (iv) to halt any activity that we deem unlawful, unethical, or legally actionable; and (v) as required by HIPAA or related local, state, or federal laws. We have given our affiliates access to contact details, other identifying information, log data, demographic information, location data, audio/visual data, and information about our jobs and education throughout the last 12 months.
- Additional Causes. If you give your permission or instruct us to do so, we may release your personal information for additional purposes that we may explain to you.
We Integrate Data
We use publicly accessible information along with data we gather from various sources, including to draw conclusions about you. For instance, we might mix data we’ve gathered online with data previously gathered offline. We aggregate the data we have gathered from many third-party websites. We merge data from many devices, including mobile phones and PCs. We can potentially mix information we already have with information we get from a third party.
How Long Do We Retain Personal Data
For as long as it takes us to fulfill our legal responsibilities, settle disputes, and uphold our agreements, or as long as it takes us to deliver services to you, we will keep and use your information. When we process personal data for marketing reasons, we do so until you request that we cease and for a certain time after that (so that we can carry out your requests). In order to honor your request going forward, we also maintain a record of your request that we not send you direct marketing. When determining retention durations, we consider the following factors:
- how long the data is required to run our business and deliver our services;
- whether we are required by law or contract to keep the information on file for a certain amount of time;
- if a particular retention period is permitted by any law, statute, or regulation;
- if a person has consented to an extended retention duration;
- if the information is regarded as sensitive; and
- what the retention expectations were when we received the data.
Tracking Technologies and Cookies
We want you to know that when you visit our website, we use some internet tools to help us identify and serve you. When you visit our website, we get and save specific kinds of information. We (as well as third-party analytics and advertising firms we collaborate with) may install small data files on your computer or other device when you visit the website. Web beacons, cookies, clear gifs, pixel tags, e-tags, flash cookies, log files, and other local storage offered by your browser or related apps are examples of these data files. Your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion data are among the details that these tracking technologies—often referred to collectively as cookies—collect about how you use the Sites and other websites and applications. Among other things, we use this information to collect and analyze data, assess the popularity of specific material, provide you content and ads that are relevant to your interests, and gain a better understanding of your online behavior. You might be able to change your browser’s settings to delete or block cookies. Additionally, you can visit www.allaboutcookies.org to learn how to control cookies on various web browsers.
Additionally, certain third-party service providers with whom we work (such as third-party advertisements) might install their own cookies on your computer. During your visits to our website and other websites, these service providers may use specific information (such as click stream information, web browser type, time and date, and the subject of advertisements clicked or scrolled over) to show you ads for services that you might find interesting. Usually, cookies are used by these service providers to get this data. You can choose not to participate in targeted advertising activities from a number of our service partners who use these cookies on our website. Visit www.networkadvertising.org or www.aboutads.info/choices/ to find out more about these advertising practices or to opt out of this kind of advertising.
Google Analytics provides the analytics services that we employ. Please check www.google.com/policies/privacy/partners for additional information on how Google uses data when you visit or use our Sites. Google offers an opt-out tool at https://tools.google.com/dlpage/gaoptout if you would like to do so.
Your Options
Choose to Opt-Out.
We might occasionally send you emails promoting our sites and our newsletter. You will have the option to “opt-out” of receiving such promotional messages from us, either through your account or by following the unsubscribe instructions in the email you receive. You won’t have the option to unsubscribe from some of the communications we must send you about the Sites, such as those on changes to our Terms of Service or this Privacy Policy.
Security of Data
The companies use managerial, electronic, and physical methods to protect the security of the information you give us. Although we make every effort to protect your personal information, we are unable to guarantee that the data you send us will be secure. For this reason, we strongly advise you to take every care when using the Internet to protect your personal information.
Taking Action on Do Not Track Signals
It is not possible for our website to react to “Do Not Track” signals from different web browsers.
Privacy and Children
When parents or guardians create an account for their children’s telehealth consultations, we may gather personal information about the kid under the age of thirteen. During a telehealth consultation, we may also gather personal information from children, such as their first and last name, medical records, a video or audio file that includes their voice and image, persistent online identifiers from the devices they use, such as IP address, processor or device serial number, and unique device identifier, and geolocation data. We utilize this data to provide telehealth consultations, assess site traffic, enhance site functionality, and meet legal and regulatory requirements. To the extent permitted by current legislation, such as HIPAA, we may disclose this information to other parties for research and analysis or quality improvement purposes. Additionally, we might disclose your information to service partners who assist us in delivering our sites and improving user experience for people. Lastly, we may share this information in order to comply with federal, state, or local laws; to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; to cooperate with law enforcement regarding actions or conduct that we, our service provider, or a third party reasonably and in good faith believe may violate federal, state, or local law; to exercise or defend legal claims; or in connection with business transactions.
Only with verifiable parental approval may children under the age of thirteen use our sites. We don’t intentionally gather data from kids less than 13 unless we have confirmed parental consent. We shall remove any information pertaining to children under the age of 13 from our records if we discover that we have done so without getting confirmed parental consent.
As mandated by applicable law, we employ adequate and reasonable security measures to preserve the integrity, confidentiality, and security of children’s personal data. We will only keep children’s information for as long as is required to achieve the goal for which it was gathered, after which it will be deleted with appropriate precautions.
Children under the age of thirteen may have their personal information reviewed, have it deleted, or have their information prohibited from being collected or used in any way. Such a request can be sent by parents or guardians to the Office Manager at officemanager@insightchoices.com .
Third-Party Websites
Links to other websites run or owned by third parties can be found on the sites. Third-party content, privacy, and security policies are not our responsibility. We advise you to familiarize yourself with those third parties’ privacy policies in order to safeguard your information.
International Transfer
The Companies maintain your information on restricted-access servers and may store and process it in the United States or any other location where the Companies or their agents are based. Your personal information may be transferred to the United States and processed there if you choose to give it to us while you are not in the country. Individuals who decide to use the Sites from outside the United States do so voluntarily, at their own risk, and are in charge of adhering to all applicable laws.
California's Rights to Consumer Privacy
According to the California Consumer Privacy Act, residents of California are entitled to specific privacy protections. These rights and how to exercise them with our company are explained in this section. Please write to us at the address below or send an email to officemanager@insightchoices.com to exercise any of these rights. “CCPA Rights Request” must appear in the subject line of your email. We require your phone number, email address, and first and last names. We will compare that information with the data we have on file to confirm your identification. A signed written authorization with your first and last names, email address, and phone number must be sent to: in order to appoint an authorized agent to act on your behalf.
Insight Choices
4221 Wilshire Boulevard
Suite 394
Los Angeles, CA 90010
Sharing or selling personal data. We have “sold” or “shared” (as those terms are defined in the CCPA) demographic, log, location, and other contact information to analytics and advertising partners throughout the past 12 months. The personal information of kids under the age of sixteen is never intentionally sold or shared by us.
CCPA Rights for You. The following rights are granted to California consumers by the CCPA, subject to specific exclusions and restrictions:
- You are entitled to know (i) what personal data we have collected about you, (ii) where we got it, (iii) why we collected it, (iv) what kinds of third parties we shared it with, and (iii) the business or commercial reasons we used to collect, sell, or share it.
- You are entitled to a copy of your personal data which you can obtain from us.
- You have the right to ask us to remove any personal data we may have on you. If there is a CCPA exemption, we might not be able to remove all of your personal data.
- You can opt out here if you would like to prevent your personal information from being sold or shared for cross-contextual behavioral advertising.
- You are entitled to have any inaccurate personal information we may have about you updated.
- You have the right to exercise your CCPA rights without facing discrimination. If you use any of your CCPA rights, we won’t treat you unfairly, refuse to provide you services, charge you a different fee, or give you services of lower quality.
Notice to Residents and Users in California
California users are entitled to the following special consumer rights notice under California Civil Code Section 1789.3: Please email officemanager@insightchoices.com with any questions or complaints about the Sites. Insight Choices, 4221 Wilshire Blvd, Suite 394, Los Angeles, CA 90010 is another way to get in touch with us. Residents of California can write to the California Department of Consumer Affairs’ Division of Consumer Services’ Complaint Assistance Unit at 1625 North Market Blvd., Sacramento, CA 95834.
Residents of California have the right to request a notice outlining the kind of personal information we share with specific third parties for direct marketing purposes in specific situations, together with the contact details for those third parties. Please send a written request to the address at the end of this notice if you live in California and would want a copy.
Modifications to this Privacy Statement
This privacy statement is subject to change at any time. Any significant changes to this Privacy Policy will be posted on the Sites to let you know about them, and the “last updated date” above will be modified to reflect the effective date of the changes.
Requests to Remove Your Personal Information
You have the right to ask us to remove any personal data we may have on you. If one of the state law exceptions applies, we might not be able to remove all of your personal data.
Please write to us at the address below or send an email to officemanager@insightchoices.com to exercise this right. The subject line of your email must be “User Data Deletion Request.” We require your phone number, email address, and first and last names. We will compare that information with the data we have on file to confirm your identification. A signed written authorization with your first and last names, email address, and phone number must be sent to: in order to appoint an authorized agent to act on your behalf.
Insight Choices
4221 Wilshire Boulevard
Suite 394
Los Angeles, CA 90010
Queries or Recommendations
Email us at officemanager@insightchoices.com if you have any questions or issues with how we collect, utilize, or disclose your personal information. We can also be reached at:
Insight Choices
4221 Wilshire Boulevard
Suite 394
Los Angeles, CA 90010